Why Families Across Rochester & the Finger Lakes Choose Home Hands

Choosing an in-home care provider is one of the most personal decisions a family can make. At Home Hands, we blend heartfelt compassion with professionalism to help older adults age safely and comfortably at home. We’re insured, bonded, and deeply committed to continuity of care — with a small, trusted team of caregivers families truly get to know.

Here’s what sets us apart:

  • Locally Owned & Operated
    We're not a franchise. We live here, serve here, and care deeply about our Rochester-area neighbors.

  • Hand-Selected Caregivers
    Every caregiver is thoughtfully chosen for kindness, dependability, and a true heart for seniors.

  • Consistent, Familiar Faces
    You’ll see the same caregivers week after week. We believe continuity builds comfort and trust.

  • Responsive & Accessible
    We pick up the phone. We reply to texts. We’re here when you need us — fast, friendly, and always human.

  • Care That Fits Your Life
    No cookie-cutter plans. We build services around your routines, preferences, and priorities.

  • Safety Comes First
    Our caregivers are bonded, insured, background-checked, and trained — because your loved one’s wellbeing is everything.

Let us earn your trust — one visit, one conversation, one thoughtful act at a time.

  • A clear checklist you can count on — no guesswork about what gets done.

  • Caregivers who are paid above-market rates → better retention, better quality.

  • Flexible care: from a few hours a week to daily support, tailored to your family.